FAQ
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Frequently Asked Questions
We specialize in premium living room chairs from trusted brands, including armchairs, swivel chairs, club chairs, and accent seating options.
No. Ivanov Leap is an independent retailer. While we feature products from brands like OSP Home Furnishings, Noble House, and StyleWell, we are not directly affiliated or authorized by these brands unless specifically stated.
Manufacturer warranties may not apply to purchases through our store. If a product includes warranty coverage, it will be clearly mentioned in the listing.
We carefully source our chairs from verified distributors, liquidation channels, and trusted suppliers. All products undergo quality inspection before being listed on our site.
Shipping times vary depending on your location. Most orders are processed within 1–3 business days, and delivery details are provided at checkout.
At this time, Ivanov Leap ships primarily within the United States. International shipping may be available on select products—please contact us for details.
Yes, we accept returns within our defined return period. Items must be unused, undamaged, and in their original packaging. Please review our Return & Refund Policy for details.
If your chair arrives damaged or defective, please contact us immediately with photos of the issue. We’ll arrange a replacement or refund based on your preference.
Absolutely. Our checkout is SSL-encrypted, and all transactions are processed through PCI-compliant payment gateways for maximum security.
You can reach us via email at support@ivanovleap.site or call us at +1 321 427 0633. Our support team is always ready to assist you.